Some management companies or hosts attract Airbnb landlords simply because they have a lot of other owners they manage properties for. That doesn’t mean they’re doing a good job. By claiming “We have over 50 satisfied customers in your area,” should not be a reason for a landlord to say, “well if these other hosts are using this company, they must be good.”

Sometimes, ‘hosts’ on Airbnb might claim to be the property owner but are not at all. As this New York Times article reveals, ‘hosts’ falsely represent their stake in the vacation rental and sometimes use a false name. They have no vested interest in your enjoyment and as the article demonstrates, the rental is not always up to the standard advertised. These types of scenarios are avoided when booking on the landlord’s direct vacation rental site.